Privacy Policy

PROactive Pronunciation

Privacy Policy of https://www.PROactivePronunciation.com

Effective date: January 1, 2020

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible from our terms of service page.

About PROactive Pronunciation

PROactive Pronunciation (“us”, “we”, or “our”) operates the PROactive Pronunciation website and provides: a marketplace where Independent English Pronunciation Instructors and clients can connect to receive online and/or in-person English pronunciation services; invoicing and payment collection services; and technology solutions (the “Service”). PROactive Pronunciation does not conduct or provide professional English pronunciation services. Our English Pronunciation Instructors are all independent contractors who hold their own professional liability insurance and are registered with their Provincial/State/National Regulatory bodies.

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

Email address, First name and last name, Address, State, Province, ZIP/Postal code, City, Cookies and Usage Data

Audio and Video recordings

As part of our Services, you will be asked to provide video recordings of you and/or your child for analysis by your English Pronunciation Instructor.

During your live video call sessions with your English Pronunciation Instructor, they may also record both the audio and video of the live video call session for further analysis.

These video and audio files will be used by your English Pronunciation Instructor and may be shared with others in our organization as required for quality control and training purposes. These files will NOT be made public or used for marketing or promotional materials.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies: We use Session Cookies to operate our Service. Preference Cookies: We use Preference Cookies to remember your preferences and various settings. Security Cookies: We use Security Cookies for security purposes.

Use of Data

PROactive Pronunciation uses the collected data for various purposes:

To provide and maintain the Service. To notify you about changes to our Service. To allow you to participate in interactive features of our Service when you choose to do so. To provide customer care and support. To provide analysis or valuable information so that we can improve the Service. To monitor the usage of the Service. To detect, prevent and address technical issues. To provide training and perform quality assurance within our organization

Transfer Of Data

Your information, including Personal Data, may be transferred to, stored, accessed, and processed on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to this.

PROactive Pronunciation will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

PROactive Pronunciation may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation. To protect and defend the rights or property of PROactive Pronunciation. To prevent or investigate possible wrongdoing in connection with the Service. To protect the personal safety of users of the Service or the public. To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Children’s Privacy

We do not knowingly collect personally identifiable information from anyone under the age of 18 without the parent or guardian’s consent. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will post any new items of the Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Your Rights

You have the right to request and receive a copy of your data we have.

You have the right to revoke consent of this privacy policy at any time.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]